About the Position:

We are seeking a Client Insights & Analytics Analyst to support our Client Solutions team by developing impactful reporting and delivering actionable insights. This role will focus on building and maintaining Power BI dashboards, analyzing program performance, and helping translate data into clear, compelling stories for internal stakeholders and life sciences clients.

The ideal candidate is both technically skilled and business-oriented—someone who enjoys working with data, building intuitive visualizations, and partnering with cross-functional teams to answer key business questions. Success in this role means delivering accurate, timely reporting and helping stakeholders better understand performance, trends, and opportunities for improvement.

Essential Functions:

• Develop, maintain, and enhance Power BI dashboards and reports to support client programs and internal stakeholders

• Partner with the Client Solutions team to understand reporting needs and translate them into effective data visualizations

• Analyze data from multiple sources to identify trends, performance drivers, and actionable insights

• Support recurring reporting (weekly, monthly, quarterly) for client programs and business reviews

• Fulfill ad hoc reporting and analysis requests from Client Solutions and cross-functional teams

• Ensure data accuracy and consistency through validation, quality checks, and documentation

• Assist in designing measurement approaches and KPIs to evaluate program performance and client impact

• Create clear and concise presentations and visualizations to communicate findings to both internal and external audiences

• Collaborate with Data & Analytics and Engineering teams to improve data availability, structure, and usability

• Contribute to ongoing improvements in reporting processes, including automation and standardization

Required Education and/or Experience:

• Bachelor’s degree in a quantitative or related field (e.g., Statistics, Economics, Finance, Informatics, MIS, etc.)

• 2–4 years of experience in a data analyst, business intelligence, or similar role

Preferred Qualifications:

• Experience in healthcare, life sciences, or patient support programs

• Familiarity with data modeling concepts and best practices in BI reporting

• Experience working with large or complex datasets

• Exposure to statistical analysis or basic data exploration techniques

Required Skills:

• Curiosity and a desire to understand the “why” behind the data

• Collaborative mindset with a strong focus on supporting business partners

• Attention to detail and commitment to data quality

• Adaptability in a fast-paced, evolving environment

• Ownership and accountability for delivering high-quality work

• Proficiency in SQL and experience working with relational databases

• Experience building dashboards and reports using Power BI (or similar BI tools)

• Strong analytical and problem-solving skills with attention to detail

• Ability to translate data into clear insights and recommendations

• Effective communication skills, with the ability to present data to non-technical audiences

• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment